The candidate should have the ability to:
- Advice present or prospective customers by answering their querries.
- Evaluating credit worthiness by processing loan applications and documentation within specified limits.
- Communicate with clients either to request or to provide information.
- Assess customer needs, explore all options and introduce different types of loans.
- Go the “extra mile” to build trust relationships, customer loyalty and satisfaction throughout the process.
- Documents transactions by completing forms and record logs.
- Maintain operations by following policies and procedures; reporting needed changes.
- Maintain quality service by following organization standards.
- Contributes to team effort by accomplishing related results as needed.